Refund Policy
Refund Policy
At The Elite Gifted Tribe, we want you to be satisfied with your purchase and investment in all our products. To make sure you are satisfied with your purchase from The Elite Gifted Tribe, review our refund policy for our products and services below:
MEMBERSHIP AND SUBSCRIPTION-BASED ACCOUNTS
7-days Trial: Our 7 day trial is $0 (currently). There is no cancellation for the trial period. Please cancel before your 7 days is up before monthly subscription is charged.
Premium Subscription: For those who are ready to jump into the action straight away, it's $119AUD on initial sign up then 1x a month, per month. Cancel at anytime.
After 7-days Trial: After the initial 7 days FREE ($0) trial, you will then be billed $119AUD on a monthly recurring basis until you decide to cancel.
Cancellation policy: It is up to you, the buyer, to cancel your subscription before it is charged ahead for next month, as you have full billing deadlines to cancel if necessary. Membership products can be canceled at any time by cancelling your subscription in your billing settings in your account or through your PayPal account, and you will not be charged any additional fees. However there is a Zero Refund Policy as it is against company procedures.
If you have any questions, concerns, or find that your purchase is not the right solution, please contact our support team at [email protected].
NON-SUBSCRIPTION SERVICES
Unless otherwise stated on the relevant sales page, unsubscribed products and services are non-refundable - this includes training, marketing, event recording, one-time purchase of digital and physical products, web design, events/seminars, beta-testing groups, and speeches. All sales, including training, seminars, webinar lessons, and speaking, are non-refundable. Patented software cannot be returned due to the nature and sensitivity of the product. Information can be found on the relevant product sales page. Membership products can be canceled at any time by notifying our support desk in writing, and you will not be charged any additional fees.
Please check the following content before requiring a refund:
Download and install Concerns: We are not liable for any reimbursement amount due to technical issues on your computer system, including, however not restricted to lack of accessibility to a net web browser, lack of ability to install plugins like Adobe Reader, and/or troubles due to Web connection. If you have computer system problems that stop you from downloading and install the product, The Elite Gifted Tribe recommends that you contact the assistance for your browser service provider, as The Elite Gifted Tribe guarantees that our software program can be downloaded with all significant web browsers and this trouble usually occurs from a consumer's concern with either their web browser, firewall program, or network.
Product Not-As-Described: A request based upon this reason is attended to on a case-by-case basis as well as subject to our authorisation. To stop this sort of claim from occurring, every client is motivated to examine totally free samples (in the form of complimentary webinars, video clip overviews, demo web links, product samples, screenshots) of each sort of the products provided before making a purchase.
Financial Institution Chargeback Abuse Plan: You agree not to file a credit card or debit card chargeback when it comes to any purchase and also instead abide by the reimbursement procedures described above. In the event that you breach this contract and also submit a chargeback, upon a resolution in our favour of the chargeback by either the bank card providing bank, the charge card processor, or by VISA or MASTERCARD, you agree to repay us for any kind of expenses sustained in researching and replying to such chargeback, consisting of without restriction, our actual expenses paid to the charge card Chip or our financial institutions, various other third parties, as well as the sensible worth of the moment of our staff members as well as proprietors invested in the issue, as figured out in our discretion in good faith.
In case a chargeback is placed or intimidated on a purchase, we likewise schedule the right to report the event for addition in the chargeback abuser database(s) of our deciding on and in our single discernment. The details reported based on international and local laws include name, email address, order day, order quantity, IP address, full address, as well as a phone number. Being listed on such databases might make it harder or perhaps difficult to use (any one of) your charge card(s) on future purchases with us and other sellers.
